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Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. 

We use the following cookies: 

  1. Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. 
  2. Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

You can find more information about the individual cookies we use and the purposes for which we use them in the table below: 

Cookie Title & Cookie Name Purpose More information
WordPress

wordpress_sec_*
wordpress_logged_in_*
wordpress_*
wordpress_test_cookie

These cookies are essential for our site to identify and authenticate users. These cookies are session cookies, meaning they expire after you leave the site. https://wordpress.org/support/article/cookies/
WordPress 

wp-settings-*
pr_to
pr_from 

These cookies are essential for our site to customise and control functionality. They last for up to 1 year.  https://wordpress.org/support/article/cookies/
Cookie Consent 

CookieControl 

This cookie is essential for our site to record your consents regarding non-essential cookies. It lasts for 3 months. 
Single Sign-On 

saml_nameid
saml_sessionindex
saml_nameid_format
saml_login 

These cookies are essential for our site to identify and authenticate users who access the site via Single Sign-On (SSO). 
Cloudflare 

__cfduid
_cflb
_cf_bm 

These cookies are essential for maintaining the network infrastructure and security of our site. They last for up to 30 days.  https://support.cloudflare.com/hc/en-us/articles/200170156-Understanding-the-Cloudflare-Cookies
Vimeo 

vuid
player 

These cookies are essential for embedded videos on our site. 

They last for up to 2 years. 

https://vimeo.com/cookie_policy
Zendesk 

ZD-settings
ZD-currentTime
ZD-suid
ZD-buid
ZD-store 

These cookies are essential for the help functionality of our site. They last until you clear your cookies.  https://support.zendesk.com/hc/en-us/articles/360022367393
Money Advice Service

JSESSIONID, partner, _session_id, engaged, _iz_sd_ss

These cookies are essential if you use an embedded tool or calculator on our site that is provided by The Money Advice Service.

They are session cookies, meaning they expire after you leave the site.

https://www.moneyadviceservice.org.uk/en/corporate/cookie_notice_en 
Money Advice Service

_ga, _gid, iz_uh_ps, AMP_TOKEN, ab

These cookies are essential if you use an embedded tool or calculator on our site that is provided by The Money Advice Service.

They last for up to 2 years.

https://www.moneyadviceservice.org.uk/en/corporate/cookie_notice_en 
Google Analytics 

_ga
_gid
_gat_* 

These cookies enable us to estimate the audience size and usage pattern of the site, and to track when a user has signed up having clicked on a paid advert. They last for up to 2 years.  https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Mixpanel

mp_*_mixpanel

These cookies allow us to understand how customers use our site. They last for up to 1 year.

 

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, enabling videos or tools embedded in our site to work, including tools available in the Toolbox area of Moneysmart:

 

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

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